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Facilities

Baby & child friendly facilities/Barrier-free facilities

Barrier-free access for disabled visitors

The whole complex is fully equipped for wheelchair users with elevators, slopes, barrier-free bathrooms/seats/vending machines, and reserved spaces at parking lots.

Assistance dogs (guide dogs, mobility assistance dogs, hearing dogs)

Assistance dogs (guide dogs, mobility assistance dogs, hearing dogs) are allowed to get inside of the facilities.

Information Desk

Written communication tools are available to talk with our staff.

Rental wheelchairs

You can rent a wheelchair at the Security Office of each facility.
General Disaster and Security Control Center TEL +81-45-221-2127
*You cannot make reservations.

Parking spaces reserved for wheelchair users

The parking lots have spaces reserved for wheelchair users. At the entrance of the parking lot, call our staff by the intercom; they will take you to the reserved space.
*You cannot make reservations.
*We offer a discount for the disabled.
Minato Mirai Public Parking Lot Map of the parking spaces reserved for wheelchair users

Barrier-free and family friendly bathrooms

There are barrier-free and family friendly bathrooms in each facility.
National Convention Hall of Yokohama 1F/2F, Conference Center B1F-5F, Exhibition Hall 1F/2F
(The users at Annex Hall are asked to use the bathroom on Exhibition Hall 2F)

Bathrooms for ostomates

There are bathrooms equipped with facilities (warm water showers/sinks) for people with ostomies on B1F/3F/5F of the Conference Center and 2F of the National Convention Hall of Yokohama.

Seats

There are seats reserved for wheelchair users in the National Convention Hall of Yokohama and Main Hall.
For further details, please ask the event organizers.

Vending machines

There are vending machines accessible for wheelchair users.

For users with small children

Each facility is well equipped for users with small children as follows:

Bathrooms with baby seats

There are bathrooms with baby seats on 1F of the National Convention Hall of Yokohama and B1F/1F/3F/5F of the Conference Center.

Bathrooms with baby beds

There are bathrooms with baby beds on 1F of the National Convention Hall of Yokohama, B1F/1F/3F/5F of the Conference Center and 1F/2F of the Exhibition Hall.

Baby Lounge

Baby Lounge is located on 2F of the Exhibition Hall and equipped with 3 nursing rooms, 3 baby beds, and hot water-supply equipment/sink. 
Baby Lounge is reserved for women; there are men’s bathrooms with baby beds for diaper change.

Baby supplies

You can buy disposable diapers and baby wipes at the drugstore (Hotel 2F).

Stroller rental

We do not rent strollers within the complex.

Child-minding services

We do not have a child-minding facility within the complex.
There are daycares (offering temporary child-minding services) in the vicinity.
Some event organizers may provide child-minding during the events.