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Facilities

Shops & Services

Shops

7-Eleven

Exhibition Hall 2F

7-Eleven logo
  • English speaking staff
  • Menus in English

“7-Eleven is Convenience.”
7:00 - 21:00

Daily YAMAZAKI

Exhibition Hall 1F

Daily YAMAZAKI logo
  • English speaking staff

Oven-fresh breads and homemade lunch boxes for you, pre-order available!
7:00 - 23:00

Kinko’s
(Business Center)

Exhibition Hall 2F

Kiko's
  • English speaking staff
  • Menus in English

Open in 10 April, 2017
We offer services of leaflets, oversize copies, panel, business cards, binding etc.
TEL +81-45-222-7025(from 14 Apr.)
9:00 - 18:00

PACIFICO Logistics Center

Exhibition Hall 2F

PACIFICO Logistics Center
  • English speaking staff
  • Menus in English

Tourist information is also available in addition to door-to-door delivery service and baggage deposit service.
TEL +81-80-6699-3349
9:00 - 18:00

Florist

Hotel 2F

Florist
  • English speaking staff
  • Menus in English

You can order flower bouquets.
TEL +81-45-223-2222(the main phone number of the hotel)
10:00 - 19:00

i MARINA

Hotel 2F

iMARINA
  • English speaking staff
  • Menus in English

At i MARINA, you can find breads and seasonal flavored cakes made within the hotel as well as the hotel’s original souvenirs.
TEL +81-45-223-2366
9:00 - 20:00 (breads and cakes 10:00 - 20:00)

Services

Information DeskInformation Desk

Conference Center 2F (permanent), Exhibition Hall 2F (temporary)
TEL +81-45-221-2155 9:00 - 18:00

We provide you with information about the facilities, the events, and tourism of the city.
Written communication tools are available to talk with our staff.
Prayer mats and Qibla compasses are available for Muslim guests.

Rental Qibla compass and prayer mat

*Information Office is selected in the “Yokohama Travel Info Spot” list by the city of Yokohama

Events informationEvents information

Digital signages that display information on the events of the day are placed at the entrance of each facility.

National Convention Hall of Yokohama 1F/2F, Conference Center 1F/2F, Exhibition Hall 1F/2F (on the side of Hall A)

Coin-operated lockersCoin-operated lockers

There are small/medium/large coin-operated lockers in eight places inside the building.
[Hours] Lockers can be used during the open hours of each facility (depending on the events)

*You cannot leave or take out your belongings after hours.
*You may not be able to use lockers during certain events.
*There are coin-operated lockers also in the train stations and commercial facilities nearby.

List of Coin-operated lockers

Cloakroom/Safety deposit boxCloakroom/Safety deposit box

There is no permanent cloakroom or safety deposit box.
You can deposit your baggage at the pay baggage room.

PACIFICO Logistics Center
TEL +81-80-6699-3349 9:00 - 18:00 500 yen/baggage

*Event organizers might set up temporary cloakrooms.
*We cannot keep your valuables at the baggage room. Please do not leave them unattended.

Change roomChange room

There is no change room.
Event organizers might set up change rooms.
*Change tables (in the women’s washrooms on 3F/5F of Conference Center) are only for event participants.

Wi-Fi/InternetWi-Fi/Internet

We have free high-speed wireless LAN (Wi-Fi) for Internet connection inside. Learn more:

AppsApps

PACIFICO Yokohama Original App “MIRAI DRIVE” is an app to support exhibitions and events. The download is free.
You can get useful information on good deals at the cafes and restaurants at PACIFICO Yokohama on “Lunchnavi.”

ATMATM

Seven Bank ATM (at 7-Eleven shop), E-net ATM (at Daily YAMAZAKI shop)
There is a foreign currency exchange machine on the 2nd floor of the hotel.

Foreign currency exchange
            Foreign currency exchange You can withdraw Japanese yen with credit cards issued overseas at 7-Eleven and Daily YAMAZAKI.
There is a foreign currency exchange machine on the 2nd floor of the hotel.
Door-to-door delivery serviceDoor-to-door delivery service

Door-to-door delivery service will send your parcels inside Japan as well as overseas.

Post officesPost offices

The nearest post offices are as follows:

  • Queen’s Square Yokohama Post Office (3-min walk) TEL +8145-682-0280 9:00 - 17:00 *Open on weekdays only
  • Yokohama Central Post Office (East Exit) (1-min walk from Yokohama Sta.) TEL +8145-461-1385 0:00 - 24:00 *Open everyday
MailboxMailbox

There is a mailbox on the Kokusai Odori Street (Queen’s Square side) right next to the Convention Center. You can purchase stamps at 7-Eleven and Daily YAMAZAKI.

Office CenterOffice Center

Kinko's (Business Centers) (Exhibition Hall 2F, Convention Center 1F(Self Service) )
9:00 - 18:00 fee-charging
Copies, Printouts, Scanning etc.

LoungesLounges

There are lounges on the 1st floor of Convention Center and on the 2nd floor of Exhibition Hall.
The location of the lounges may be changed depending on the events.

Smoking areasSmoking areas

This is a non-smoking complex and smokers are advised to use designated smoking areas.

National Convention Hall of Yokohama 1F, Convention Center 1F/3F/5F, Annex Hall

SouvenirsSouvenirs

You can find Yokohama souvenirs and goods at the convenience stores and i MARINA

Public phone boothsPublic phone booths

National Convention Hall of Yokohama 1F/2F, Convention Center 1F - 5F, Exhibition Hall 1F/2F, Minato Mirai Public Parking Lot, Outdoor areas (next to the National Convention Hall of Yokohama, in front of the Exhibition Hall, in front of the Pukarisanbashi Pier).

Reminders

  • Pets are not allowed to get inside except on the 1st floor of the Exhibition Hall.
  • Assistance dogs (guide dogs, mobility assistance dogs, hearing dogs) are allowed to get inside of the facilities.
  • The complex is non-smoking except in the designated areas.
  • Please do not leave your valuables unattended.
  • Please do not a skateboard, kickboard or rollerblade in the complex (inside/outside).
  • Please do not use drones in the complex (inside/outside).
  • Distribution of flyers is prohibited in the complex (inside/outside).