A sustainable city, Yokohama Minato Mirai
District heating and cooling system connected districtwide
Minato Mirai 21 district has a “district heating and cooling system” connecting 40 buildings in the district through 7 kilometers of pipes.
Using a unified heat source within the district is highly effective in the following areas: saving energy, reducing greenhouse gases, significant decreases in nitrogen oxide and sulfur oxide emissions that cause air pollution and acid rain, and heat island countermeasures.
The functions vital for a MICE facility are concentrated in Minato Mirai 21 district
PACIFICO Yokohama is visited by 4 million MICE participants every year.
Within walking distance from PACIFICO Yokohama, there are many hotels and restaurants, as well as a range of tourist and commercial facilities, and it is the perfect environment to support sustainable MICE events. There are currently 3,700 hotel rooms in the area, expected to increase to around 6,800 by 2020.
Infrastructure supporting a sustainable MICE environment
On the roof of our Conference Center, we have planted 831 m2 of “rooftop greening” designed to form PACIFICO Yokohama’s logo.
Rooftop greening is reported to have very positive effects, such as mitigating the heat island phenomenon, saving energy, purifying the air, and reducing CO2.
Rainwater recycling system
We save water by using rainwater collected on the Exhibition Hall roof. Since our opening, we have recycled in total 90 Olympic swimming pools of rainwater (a volume of 225,000 m3).
The rainwater collected is used as a coolant for our in-house power generator and as recycled water for the toilets in the Conference Center. Combined with our water-saving toilets, this has led to large reductions in water usage, and our city water consumption has dropped by 65% to just 35%.
Saving energy by covering windows with film
We have installed 4,000 m2 of special “heat-shielding film” on the windows in the National Convention Hall, Conference Center, and Exhibition Hall.
As there are many windows in our facility, this heat-shielding film improves air conditioning efficiency and contributes to saving energy. In addition, high reflectance paint has been applied to the Conference Center roof with the aim of improving heat resistance and air conditioning efficiency.
Using eco-friendly tile carpets
At PACIFICO Yokohama, we have introduced “tile carpets” that can be quickly replaced. A dirty carpet can be quickly replaced with a clean one, so as well as providing a clean and comfortable venue at all times, dirty carpeting can be reused after cleaning.
We have also introduced eco-friendly tile carpets using sustainable materials in nearly 50% of our facility areas.
Creating an easily accessible environment, including barrier-free design
Every day at PACIFICO Yokohama, we welcome a diverse range of clients from Japan and overseas. We are always working to improve barrier-free design and to meet the needs of overseas visitors.
＜For overseas visitors＞
Free Wi-Fi in all buildings, easy-to-understand facility information making use of pictograms, information displayed in two or four languages, prayer mats and compasses available for loan to Muslim clients, ATMs installed supporting bank and credit cards issued overseas, etc.
Ostomate-equipped multi-purpose toilets and nursing rooms, writing boards available at information counters, adding slopes and eliminating steps, etc.
On-site logistics system
At PACIFICO Yokohama, in collaboration with Yamato Transport, we have established the “PACIFICO Logistics Center,” which conducts integrated management of on-site logistics.
Yamato Transport introduced a Building/Town Management Service, whereby each delivery company’s packages are collected at the cargo-handling site and all delivery and pickup is handled in bulk within the facility. This has improved logistics efficiency of large numbers of delivery items concentrated around the time of events, as well as reducing the number of cargo-handling vehicles.
Achieving sustainability through innovation
Installing EV/PHV standard charging stations
Minato Mirai Public Parking Lot is equipped with “EV/PHV standard charging stations.” With 45 stations installed, this is the largest number of any MICE facility worldwide.
EV/PHV are attracting much attention as environmentally friendly next-generation vehicles that emit few air-polluting materials. Yokohama City is promoting an “Eco-Future City” initiative and is aiming to expand next-generation transportation with the goal of becoming a low carbon city.
Automatic control of air conditioning
In the Exhibition Hall, we have adopted an “Outside Air Introduction Control System.” By monitoring the concentration of CO2 inside the Hall, this system automatically controls the appropriate intake of outside air, enabling efficient air conditioning management with no energy loss.
We have also installed “inverters” in each type of facility equipment, which greatly contributes to saving energy.
Extended operation life of the facility through improved cleaning methods
We fundamentally revised our cleaning methods, making improvements such as using chemical agents that have low environmental impact (United States Environment Protection Agency, EPA-registered products) and adopting effective, safe, and secure cleaning procedures. By establishing new cleaning methods, we are contributing to the extended operation life of our facility.
Introduction of a recycling system through water polishing of wax
Making use of a patented technology, we have introduced “floor wax cleaning by water polishing,” the first initiative of its kind in Japan. Chemical agents such as cleaning and peeling agents are commonly used for floor wax cleaning, but at PACIFICO Yokohama, cleaning is performed using only water, and the wax polymers included in the waste liquid are all recycled to make vomit coagulant. As a building cleaning method that reduces CO2, this has been certified as a carbon offset project.
Initiatives for 100% recycling of waste
We are promoting “initiatives aiming for 100% recycling of waste” discharged within our facility. We have currently achieved a recycling rate of about 90%, one of the highest levels in the world for a MICE facility.
Measures include adding illustrations to trash cans for garbage sorting, displaying the procedure of waste processing on an explanatory panel, and submitting “waste reports” to event organizers, if they so request, to explain recycling rates and fluctuations in amounts. By presenting information in an easy-to-understand and visually accessible way, we are contributing to a reduction in garbage.
In August 2019, we launched a recycling initiative using biomass electricity generation from food waste.
Local production for local consumption of industrial waste energy and food waste energy
Sustainability through food
Promoting local production for local consumption
Many fresh vegetables are produced in Yokohama according to the season, such as mustard plant, spinach, cabbages, radishes, cucumbers, and carrots.
InterContinental Yokohama Grand (Hotel), a PACIFICO Yokohama partner company in charge of catering, provides carefully selected fresh local food products every day.
Promoting Blue Seafood
“Quite abundant and really delicious” - recommended seafood specially selected in line with the “Blue Seafood Guide” is served primarily in the hotel restaurant. While facing the challenge of depleted marine resources due to global warming, climate change, and overfishing, we are promoting activities to enjoy “delicious, fun, and earth-friendly” seafood for the benefit of the next generation of children
Click for details of Blue Seafood
Stuffed breads using Hama Pork
“Hama Pork” is a brand-name pork raised in Yokohama, characterized by its soft and juicy meat quality with a slightly sweet flavor. Hama Pork is raised using feed made from recycled food residues from food factories and compound feed. It is used in the delicious sausage hot dogs sold in the hotel.
Local production for local consumption of freshly brewed beer
Yokohama is “the birthplace of beer.” Kirin Beer is one of Japan’s leading beer manufacturers, and its brewery is located just 20 minutes by car from PACIFICO Yokohama.
You can enjoy delicious freshly brewed beer every day as part of local production for local consumption.
Offering a sustainable menu
PACIFICO Yokohama’s catering service is able to offer a “sustainable menu.” How about selecting a sustainable plan for a party or lunch served when holding an international conference, symposium, or exhibition with consideration for the environment?
Safety measures and disaster response
Ensuring safety at the time of disaster
In the “Crisis Management Protocol,” the emergency manual for PACIFICO Yokohama employees, standards are established from initial response, including decisions to accept people unable to return home due to a major earthquake or other disaster, up to a post-disaster business continuity plan (BCP). To ensure a swift response, we regularly conduct disaster drills and lifesaving training. We have also established facility inspection procedures and concluded an agreement with a construction company to perform emergency inspections and restoration work.
Furthermore, we have prepared a “PACIFICO Yokohama Emergency Response Guide” for event organizers, and we can coordinate efforts effectively to ensure visitors’ safety if a disaster such as a fire or earthquake or other incident/accident occurs.
Cooperation efforts for the community at the time of disaster
At PACIFICO Yokohama, as part of our community support program, we have an agreement with Yokohama City regarding our facility’s cooperation efforts when a disaster occurs. In a case where a disaster occurs in the city, and public transportation is suspended or roads are closed, resulting in the need for a “temporary waiting shelter for people unable to go home” and a “supplies collection and delivery base,” we will make our facility available temporarily at the request of Yokohama City. If there is not enough space in public evacuation sites due to large numbers of evacuees, we also have an agreement to make part of our facility available as a “supplementary evacuation site” at the request of Yokohama City.
We are also registered as a facility that provides water from our water tank to community residents at the time of disaster, and this has been certified as a “Disaster Water Supply Support Tank” by Yokohama City, the first of its kind anywhere in Japan.
Energy-saving & disaster-responsive vending machines
There are over 100 vending machines in our facility, and we chose to install energy-saving vending machines that adjust the lighting and compressor operating times to reduce standby power consumption. Some are also disaster-responsive vending machines specially designed so that drinks can be removed even if there is a power outage.
Activities interacting with the community
Starry Sky Observation Tour in Minato Mirai
In our National Convention Hall, there is a large stained glass artwork depicting a starry sky.
At PACIFICO Yokohama, in collaboration with “Hamagin Space Science Center,” we regularly hold an event called “Starry Sky Observation Tour in Minato Mirai.” In this event, participants hear all about the starry night depicted in the stained glass, and then they observe the real starry sky at Minato Mirai using an astronomical telescope.
Yokohama Dinosaur Exhibition - Children’s Mirai Support Project
At the “Yokohama Dinosaur Exhibition 2017,” we organized an event called “Children’s Mirai Support Project - Time Travel to an Ancient Forest.” We invited children from child welfare facilities in Yokohama to take part at no cost, and we were delighted that 163 children from 17 facilities and organizations could attend.
Through such activities, we at PACIFICO Yokohama would like to bring a smile to the faces of children who, for many different reasons, live apart from their parents,
and we will continue our efforts to support children and their future.
Minato Mirai Dai Bon Odori Festival
The “Minato Mirai Dai Bon Odori Festival” has been held since 2007 and was first planned by PACIFICO Yokohama. It is an event that gives everyone working or living in Minato Mirai 21 district a chance to enjoy meeting each other. It has grown to become one of the leading community events in Minato Mirai 21 district, and it is now a popular summer tradition enjoyed every year by nearly 20,000 visitors, both adults and children alike.
Children’s Adventure: Introducing MICE-related jobs
At the “Children’s Adventure 2015,” sponsored by Yokohama City and Yokohama City Board of Education, we organized an event introducing MICE-industry jobs to children, and 35 elementary school students (3rd to 6th grade) took part. They could directly touch many types of sound, lighting, and camera equipment actually used by professionals, and at the end of the program, children had the chance to run a mock conference, learning the “behind the scenes” of a conference event.
We will continue organizing projects where children can have fun learning about the MICE industry, which we hope will contribute to educating skilled professionals.
Dream Wakame Workshop: Sea purification activities using Wakame seaweed
Offshore from Rinko Park, a “Dream Wakame Workshop” is held every year, sponsored by the NPO Association for Shore Environment Creation. The principal cause of red and blue tides is an excess of nutrients such as nitrogen and phosphorus in the sea. In this project, the sea polluted by excessive nutrients is purified by using the nutrients to grow seaweed.
At PACIFICO Yokohama, we cooperate in the activities of this “Dream Wakame Workshop” with the following objectives: “Raising children’s level of interest in the sea,” “Learning the importance of environmental improvement through cultivating Wakame seaweed,” and “Discovering the value and fun of connections between people.”
Click to see CSR activity reports